How do I create a Rocket Maids Account?
When you book service an account is automatically created for you. Simply set up your account, choose your password, and you’re ready to go. Alternatively you can create and log into your account at this link https://rocketmaids.launch27.com/login/
Do you service my area?
By typing in your zip code when before booking, you will be able to know if we service your area or not. We currently service areas in Decatur, Madison, Huntsville and Athens.
What is included in a standard cleaning?
Standard cleaning takes into account everything that involves cleaning a home or apartment. Cleaning/vacuuming floors, cleaning bathrooms, kitchen, living room, dusting, etc. We do offer extra services like cleaning inside the fridge and inside the oven, and those can be selected on the booking form when you select service.
How much will it cost?
We price based on the number of bedrooms and bathrooms in the home. Select the number and the price is shown instantly on the website. Please keep in mind that 1/2 bathrooms will be considered as FULL bathrooms.
Do you bring your own cleaning supplies, products and equipment?
We bring our own cleaning supplies and equipment, but please let us know if you have any special requests and we would be happy to accommodate you if possible. Alternatively, we can use green products if you would prefer which can be chosen at the moment of booking your appointment.
Can I request special tasks or extras?
Sure thing. Simply respond to your confirmation email or log into your account and add any comments you would like to be applied to your service.
Do you Move Furniture?
We would love to get every corner, and every space cleaned. Unfortunately for the safety of your furniture and and our Team, we will only move light objects that are risk free of breaking. If you would like us to clean behind or under a piece of furniture, we ask you to please move it before the crew starts their cleaning duties. If you have any questions, please Don’t hesitate to contact us.
Do you pick up my mess?
Yes, if it’s only a few items(not more that 10 per home). We will access time management needed to pick up items like clothes, toys, etc., before they can start cleaning. Please know that at this time we will let you know and an additional $40/h will be added for the time needed to clear the area before it can be cleaned.